About the Role
We are seeking a passionate and engaging Optical Retail Assistant to join our team. You will be involved in the customers' journey from pre-testing equipment to dispensing and providing customised frames and lenses to suit their lifestyle.
Your Key Responsibilities
As an Optical Retail Assistant, you will:
• Provide exceptional customer service and ensure that every customer has a premium experience when interacting with our store
• Work collaboratively with colleagues to achieve sales targets and drive business growth
• Maintain high levels of product knowledge and stay up-to-date on new products and technologies
• Assist with visual merchandising and store displays to create an engaging shopping environment
• Perform administrative tasks such as processing transactions and maintaining accurate records
Requirements
To succeed in this role, you will need:
• Retail experience, preferably in the optical industry
• Strong communication skills and a quick learner
• Passion for delivering excellent customer service and exceeding customer expectations
• Ability to work in a fast-paced environment and meet deadlines
• Basic computer skills and proficiency in software applications such as POS systems
Benefits
As an Optical Retail Assistant, you will enjoy a range of benefits, including:
• Competitive salary and bonus structure
• Ongoing training and development opportunities
• Opportunities for career advancement and professional growth
• A dynamic and supportive work environment with a focus on teamwork and collaboration
• Access to exclusive employee discounts and rewards programs
What We Offer
At our organisation, we value our employees and offer a range of benefits and perks to support your physical and mental well-being. These include access to confidential counseling services, flexible working arrangements, and a comprehensive wellness program. We also offer a competitive salary package, annual leave, and public holidays. Additionally, you will have access to exclusive employee discounts and rewards programs, including discounted glasses and contact lenses, as well as opportunities to participate in company-sponsored events and activities.