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Rental Service Officer / Vehicle Service Agent
Solicitar locations Cannon time type A tiempo parcial posted on Publicado hace 17 días job requisition id JR
Job Description
Are you a passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a rapid-paced environment? If so, Europcar has an exciting opportunity for you!
We are currently seeking a sales motivated and customer-oriented Sales & Customer Service Officer to join our Tingalpa team on a casual basis!
Why join Europcar?
- A competitive hourly rate + casual loading + generous, uncapped incentive scheme
- Opportunity to maximise your income based on your exceptional performance with our incentive program
- Ongoing training and development
- Access to same-day pay via our financial wellbeing provider
- Employee Referral Program - earn $$ when you successfully refer a candidate
- Company uniform provided
- Generous employee discounts including discounted car rental for staff, family and friends, Bupa health insurance, pet insurance, Accor and more!
- Access to an international brand with opportunities to work nationally and globally
- Mental health and wellbeing initiatives, including access to Employee Assistance Program and the Calm App - the #1 app for mental fitness
- Great culture, working with an energetic, supportive and high performing team
Some of the key responsibilities include:
- Greet customers and assist them in renting vehicles as based on their preferences and needs
- Process rental agreements accurately and efficiently
- Address customer inquires and concerns promptly and professionally
- Inspect vehicles before and after rental periods, noting any damages
- Achieve or exceed sales targets
- Maintain knowledge of current promotions, services, and products to assist with sales efforts
- Build strong customer relationships to encourage repeat business and referrals
- Detailing and cleaning vehicles to business quality standards
- Refuel and transport vehicles
To be considered, you should possess:
- Previous experience in sales, customer service or retail
- Car rental experience is highly desirable
- Strong communication skills and ability to interact with customers
- Computer literacy skills required
- Ability to work efficiently in a fast-paced, high-pressure environment
- Flexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidays
- Valid Australian driver's license with a clean driving record
- Current and ongoing Australian work rights
- A positive can do attitude!
Europcar Mobility Group
Europcar Mobility Group es un actor global de la movilidad, con 75 años de experiencia en servicios de movilidad y una posición de liderazgo en Europa. «Ayudamos a cambiar la forma en la que te mueves» es la frase que nos define y que nos une.
Ofrecemos a particulares y empresas una amplia gama de servicios de alquiler de coches y furgonetas, ya sea por unas horas, unos días, una semana, un mes o más, a demanda o por suscripción, apoyándonos en una flota de más de 250.000 vehículos, equipados con los últimos motores, incluyendo una proporción cada vez mayor de vehículos eléctricos.
Nuestras marcas responden a necesidades, casos de uso y expectativas diferenciados: Europcar, líder mundial en alquiler de coches y furgonetas o camiones ligeros, con un posicionamiento premium, Goldcar, líder en la prestación de servicios de alquiler de coches de bajo coste en Europa, y Fox-Rent-A-Car, uno de los principales actores en el mercado de alquiler de coches en EE.UU., con un posicionamiento de enquilibrio en la «relación calidad-precio».
La satisfacción de los clientes está en el centro de la ambición del Grupo y de nuestros más de 8.000 empleados, en todas partes donde ofrecemos nuestras soluciones de movilidad y gracias a una sólida red presente en más de 130 países.
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📌 Rental Service Officer / Vehicle Service Agent
🏢 Europcar España
📍 Brisbane City