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Senior delivery manager (insurance experience) (newcastle)

Newcastle
Five Sigma
Delivery Manager
Posted: 17h ago
Offer description

Overview

Grow with us while working on something that truly makes a difference. At Five Sigma, we build AI technology that’s used every day by insurers handling insurance claims. Our products help claims teams work faster, avoid mistakes, enjoy their jobs, and provide better service to the people who count on them.

If you’re excited to work as part of a strong team in a supportive environment, and want to make a real impact with AI technology that is shaping the future, you’ll feel at home here.

Join a team where your mind leads the way.

Global Team, Local Presence

We have teammates across North America, Europe, Australia and Israel. Whether you’re in one of our hubs or remote, you’ll be part of the core team.

Why Five Sigma?

In support, you see everything: the good, the complex, and the urgent. What makes Five Sigma different is that I’m not just reacting to problems. I can improve processes, and prevent issues before they happen."

- Dima Dubov Technical Support Team Leader

At Five Sigma, I’m constantly working with the latest technological advancements as they come out. It’s exciting, fast-moving work, with real challenges. We’re reinventing the wheel and building things that didn’t exist just a few months ago."

I’m trusted to lead the way I believe in. I’m surrounded by smart people who care about building things the right way, and no one’s afraid to speak up or take initiative. It’s a place where positive ideas actually move forward."

In support, you see everything: the good, the complex, and the urgent. What makes Five Sigma different is that I’m not just reacting to problems. I can improve processes, and prevent issues before they happen."

Dima Dubov Technical Support Team Leader

At Five Sigma, I’m constantly working with the latest technological advancements as they come out. It’s exciting, fast-moving work, with real challenges. We’re reinventing the wheel and building things that didn’t exist just a few months ago."

Our values define who we are, how we operate, and the impact we strive to make in the world. By living these principles every day, we aim to create a meaningful and lasting legacy.

Value Creation as Our North Star

We are driven by an unwavering commitment to creating value for all our stakeholders. Our primary focus is on delivering exceptional value to our customers, empowering them to generate value for their own clients. This value chain not only fuels our customers’ success but also drives growth for our investors, partners, and employees. We believe that value creation is the cornerstone of our mission, and it always comes first in everything we do.

Pursuit of Excellence

We are driven by a relentless pursuit of excellence in everything we do, with a deep focus on mastering our domain. Our commitment goes beyond competence—we innovate, refine, and push boundaries to set new industry standards. By continuously improving and delivering unmatched expertise, we empower our customers and partners with solutions that redefine what’s possible in our field.

Commitment to Delivering on Our Promises

At the core of our values is an unwavering commitment to following through on every promise we make. We don’t just set goals—we take ownership and ensure they are achieved, without exception. Whether it’s a strategic initiative, a critical customer deliverable, or a daily operational task, we are fully accountable for seeing things through to completion. This relentless focus on execution strengthens trust, fosters long-term relationships, and reinforces our reputation for delivering every time.

Integrity and Transparency

Integrity and transparency are the bedrock of our operations. We communicate openly and honestly, fostering trust and accountability in all interactions. By staying true to these values and principles, we build trust which is the prerequisite for long-term relationships.

Collaboration as a Strength

We believe in the power of collaboration to achieve extraordinary outcomes. By fostering a culture of teamwork, we unite our employees, customers, and partners to co-create solutions that deliver meaningful impact. Together, we can achieve far more than we could individually.

Joy and Fulfillment in Our Work

We spend a significant part of our lives doing what we do, and we believe it should be enjoyable and fulfilling. By fostering a culture of joy and enthusiasm, we inspire creativity, innovation, and dedication. This positivity radiates throughout our ecosystem, driving each of us to continually improve and excel in our endeavours.

If you have what it takes, you’ll thrive at Five Sigma. Explore our open roles or reach out directly.

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