Join a dynamic team of customer service professionals in a challenging and rewarding role. Bundaberg Branch Customer Advisor
About the Role
We are seeking an exceptional individual to provide first-class service to our customers, ensuring their needs are met with professionalism and empathy.
Key Responsibilities:
1. Provide excellent customer service, resolving queries and concerns in a timely and efficient manner.
2. Identify and recommend suitable products and services to meet customer needs.
3. Demonstrate a deep understanding of NAB's Smarter Banking options, making banking simple, easy and secure for our customers.
Requirements
To be successful in this role, you will need:
* A passion for delivering quality customer experiences.
* An eye for detail, ensuring accuracy and efficiency in all transactions.
* Customer-centric thinking, with an appreciation for inclusion and diversity.
Benefits
We offer a range of benefits, including:
* Access to competitive rates and reduced fees on home loans, credit cards and insurances.
* Extensive range of benefits and discounted offers on travel, fitness, events and technology.
* Variety of leave benefits, including parental leave, religious leave, special leave, sporting activities leave and volunteer leave.
About Us
We strive to create a workplace where everyone feels valued, respected and appreciated for being their authentic selves. We celebrate diversity, equity and inclusion, and offer opportunities for growth and development.