About the role
Part‐time role based in our Sale Branch, working 5 days per week (Monday‐Thursday 9:00 am‐4:30 pm, Friday 9:00 am‐5:30 pm). You will support local customers and businesses to achieve their financial goals.
Hours
5 days per week: Monday‐Thursday 9:00 am‐4:30 pm; Friday 9:00 am‐5:30 pm.
Responsibilities
* Serve as the first point of contact for customers in the Sale Branch and put them at the centre of everything you do.
* Assist customers in identifying suitable products and services, including account opening, unsecured lending and banking transactions.
* Ensure customers receive a seamless, consistent, and tailored experience, keeping all details accurate and up to date.
* Demonstrate our Smarter Banking options (self‐service and digital) to help customers make banking simple, easy and secure.
* Undertake ongoing training and development to enhance your career.
What You'll Bring
* A passion for delivering an amazing experience to customers and an unwavering commitment to quality.
* The ability to work collaboratively as a team, self‐motivation and energy to create our signature customer experience.
* A keen eye for detail that ensures transactions are completed efficiently and accurately.
* An appreciation for inclusion and the diversity of our customers.
* An interest in upskilling and career development opportunities with NAB.
Benefits
* Access to banking and financial services discounts, including competitive rates and reduced fees on home loans, credit cards and insurance.
* Extensive range of benefits and discounted offers on travel, fitness, events and technology.
* Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave.
* Health and wellbeing benefits, including discounts on a wide selection of products to suit personal circumstances and life stage.
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