Shop Assistant
Coastline Pools & Spas Raymond Terrace
Raymond Terrace, Port Stephens, Newcastle, Maitland & Hunter NSW
Retail Assistant (Retail & Consumer Products)
Full time position available.
Coastline Pools & Spas is a successful independent family-owned business located in Raymond Terrace, NSW. We specialize in both pool shop retail and mobile pool maintenance and repairs.
This diverse role will commence as a part time position between our retail shop & back of house Administration.
Role responsibilities include but not limited to:
* Day to day running of the retail area and some admin work, some heavy lifting required.
* Upgrade and upkeep of our quoting software including price checking and availability.
* Answering customer queries and processing customer orders.
* Maintaining the pool shop including stock management, merchandise presentations and shop cleanliness. Completing equipment repairs to items such as pool cleaners.
* Conducting water analysis and interpretation to the customer.
* Supporting service technician field staff with internal equipment repairs.
* General Office Duties.
The ideal candidate will have:
* Previous experience in Retail Shop sales or service roles, or an excellent attitude with the willingness to learn, full training will be provided.
* Excellent skills and proficiency in computer operations & business systems including:
Microsoft Office Suite, Accounting packages including Xero, booking management systems including Servicem8
* Excellent administration, data entry, data maintenance skills with an eye for detail
* Strong customer service skills both face to face and telephone
* Excellent organisation and problem-solving skills
* A bright, friendly, professional personality & presentation
* A keen sense of initiative and demonstrated leadership skills & experience
* Outstanding communication skills, both written and verbal
* High levels of integrity and professionalism to support our values and mission.