About Your Workplace
Join Miele's Experience Centre team and become part of a premium retail and culinary environment where innovation, hospitality and exceptional customer experiences come together. As a Senior Culinary Expert, you will lead a talented culinary team in delivering inspiring appliance demonstrations, masterclasses and events that showcase the quality and performance of Miele products. This is a unique opportunity for a passionate culinary professional who thrives in leadership, enjoys engaging with customers and is excited by the intersection of food, retail and premium experiences.
Your Responsibilities
* Lead and inspire the Culinary Expert team to deliver exceptional demonstrations, classes, events and customer experiences.
* Showcase Miele appliances through engaging cooking demonstrations, recipe development and premium culinary presentations.
* Work collaboratively with the Experience Centre leadership team to support retail operations and achieve sales and service targets.
* Coordinate and manage demonstration schedules, bookings, kitchen preparation and customer communications.
* Maintain the highest standards of food safety, presentation and operational excellence across all culinary activities.
* Support events, trade nights, product training sessions and external demonstrations as required.
* Drive continuous improvement through team coaching, process enhancement and contribution to new culinary ideas and experiences.
What We Are Looking For
* Must-have:
o Strong culinary experience with a passion for food, presentation and customer engagement.
o Previous experience leading or mentoring a culinary or hospitality team.
o Exceptional communication and interpersonal skills with a customer-first mindset.
o Ability to multitask, manage events and work effectively in a fast-paced environment.
o Flexibility to work weekends, evenings and occasional travel as required.
* Nice-to-have:
o Certificate III in Commercial Cookery.
o Level 2 Food Safety Certificate.
o Experience within a premium retail, hospitality or luxury brand environment.
o Confidence using Microsoft Office applications and managing event coordination tasks.
Benefits
* Quarterly Life Leave – one paid day each quarter to recharge.
* Personal development and career opportunities.
* Employee discounts.
* Access to a wide range of well-being programs, including annual flu vaccinations, employee assistance program and holistic support.
* Meaningful recognition for both individual accomplishments and team successes.
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