A leading specialist spine clinic in Adelaide, led by Dr Catherine Cartwright, is seeking an experienced Medical Secretary to join the practice on a maternity leave contract, with potential to transition into an ongoing role for the right candidate.
This is a senior, hands-on role suited to someone who thrives in a fast-paced surgical environment and understands the clinical, administrative, and commercial demands of private specialist practice.
About the RoleAs Medical Secretary you will be responsible for the smooth, compliant, and efficient operation of the clinic, supporting both consulting rooms and private hospital activity. You will work closely with the surgeons, nursing staff, and patients to ensure exceptional patient experience and operational excellence.
Key Responsibilities
* Oversight of consulting rooms, staff, and daily workflows
* Coordination of private hospital bookings, theatre lists, and surgical scheduling
* Management of patient journeys from referral through post-operative follow-up
* Medicare, DVA, private health insurance, and WorkCover billing oversight
* Liaison with hospitals, device companies, and external service providers
* Financial administration including invoicing, accounts, and reporting
* Compliance with AHPRA, privacy, and accreditation requirements
* Continuous improvement of systems, processes, and patient experience
To be considered, ideally you will have:
* Proven experience as a Medical Secretary or Senior Administrator in a surgical practice OR GP Clinic
* Direct experience supporting a surgeon or surgical specialty (orthopaedics, neurosurgery, spine, or similar)
* Strong understanding of private hospital workflows and theatre scheduling
* Demonstrated experience with medical billing, item numbers, and health funds
* Excellent organisational and communication skills
* Confidence managing sensitive patient and clinical information
* High attention to detail with the ability to manage competing priorities
* Spine, orthopaedic, or neurosurgical practice experience
* Genie, Best Practice, or similar clinical software
* Exposure to device company liaison and surgical logistics
What's On Offer
* Work with respected specialist surgeons in a growing practice
* Autonomous, trusted role with genuine influence over operations
* Professional, patient-focused environment
* Competitive salary commensurate with experience
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