Key Responsibilities:
Responsibilities include but are not limited to:
Customer Service - Provide the highest possible level of professionalism and customer service to clients, drivers, contractors and schedulers.
Monitoring stock management performance, daily and monthly stock reconciliations, investigation of Gain/Losses, and implementation of improvement plans and tracking of progress.
Assist Operations with KPI data collation, KPI monitoring, analysis, intervention and escalation as needed and monthly returns. Assist Operations with tracking of Leader Standard Work, intervention and escalation as needed.
Advanced Excel functions proficiency required for KPI data analysis and monthly reporting tasks.
Support Operations in the delivery of process improvements and Continuous Improvement Projects.
Support Operations in the annual planning cycle including but not limited to opex, capex, and business plan creation.
Support Operations with Audits and Reviews and the administration associated with these.
Support Operations team with PO and invoice processing, receipt management, and other financial administration work.
Experience with ERP systems preferred for purchase order and invoice processing responsibilities.
Ad hoc duties as directed by the Operations Leadership Team
Comply with HSE Employee Responsibilities Statement;
Australian citizenship or permanent residency required.
Minimum 5+ years experience in operations or administrative support roles required.
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Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as an Operations Administration Support Officer?
Do you have experience in administration?
Do you have customer service experience?
Do you have reconciliations experience?
Do you have data entry experience?
Do you have experience working with logistics, freight & delivery services?
To help quick track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.
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📌 Operations Administration Support
🏢 Impala Terminals Australia (Pty
📍 Kwinana Beach