Join to apply for the Program Manager role at Jumbo Interactive Limited
At Jumbo Interactive Limited we grow by turning innovative ideas into real business value.
As a global technology company listed on the Australian Securities Exchange, we partner with over 15,000 not-for-profit causes and help raise more than $260 million last year.
What will you be doing?
In this newly created role you will sit at the centre of our business improvement portfolio, turning great ideas into well-sequenced, well-executed outcomes.
You'll coordinate and manage the delivery of approved change and improvement initiatives across multiple domains, ensuring each initiative is clearly defined, properly prioritised and delivered in a way that creates real value for our customers and internal teams.
What Your Day-to-Day Will Look Like
Own the end-to-end coordination and delivery of approved business improvement initiatives across multiple domains.
Take in new change and improvement requests, ensuring problem statements, expected outcomes and success metrics are clearly defined and documented.
Identify and manage cross-functional dependencies, risks, constraints, data impacts and required stakeholders so initiatives are ready for prioritisation.
Translate scoped initiatives into clear delivery plans, including timelines, tasks, milestones and resource alignment.
Collaborate closely with engineering and technical leads to help assign work to squads/teams and maintain a strong delivery cadence across multiple concurrent streams.
Monitor progress against plans, proactively remove delivery blockers and ensure changes meet agreed business requirements and acceptance criteria before release.
Act as a key point of contact between business stakeholders and engineering, ensuring transparent, consistent communication on progress, risks and decisions.
Present initiative summaries, options and recommendations to governance forums and support the Project Management Office (PMO) Lead in maintaining a prioritised pipeline of change.
Track and report on delivery metrics such as throughput, quality and alignment to strategic priorities, feeding insights into continuous improvement.
Coordinate business readiness activities, including training, documentation and communications, to support smooth change adoption.
Support User Acceptance Testing (UAT) planning and execution with business stakeholders, and conduct post-release evaluations to confirm value delivered and capture learnings.
What You'll Be Able to Bring to the Role
Proven experience in program/project management, coordination or similar delivery-focused roles
Proven ability to plan, organise and manage multiple initiatives concurrently in a fast-paced, technology-led environment
Strong documentation skills with the ability to clearly define problem statements, requirements, success metrics and delivery plans
Demonstrated experience working with engineering, product, data, quality assurance (QA) or digital teams to deliver change
Comfortable operating within a PMO or multi-stream delivery environment, including governance and prioritisation processes
Solid understanding of agile or project management practices (formal certification in Agile/Scrum/project management is a plus, not a must)
Exposure to MarTech, SaaS, digital platforms or data-driven businesses
Excellent stakeholder management and communication skills, with the ability to translate between technical and business contexts
Strong risk, dependency and issue management capability, with a focus on practical solutions and unblockers
High attention to detail and the ability to produce accurate, insightful status and performance reporting
Proactive, self-motivated mindset with a passion for continuous improvement and delivering measurable outcomes
Collaborative, adaptable working style and confidence engaging with a wide range of stakeholders, including senior leaders
Salary Banding: $140,000 – $160,000 + Super
Our Ways of Working
At Jumbo, we value balance and flexibility.
We are based in Milton, Brisbane and work out of our Group Head Office.
Our hybrid working model combines in-office collaboration (three days per week) with work from home (two days per week).
We offer flexible hours, with core collaboration times from 10 AM to 2 PM, so you can design a schedule that suits your life.
Benefits
A short-term incentive program that rewards your contributions, dependent on company performance.
Access to our Employee Assistance Program, providing counselling and coaching.
Award-winning talent management programmes for career growth and skill-building.
On-site chefs (Brisbane) offering fresh, gourmet lunches daily and breakfast twice a week.
The freedom to work from almost anywhere in the world for up to 120 days a year.
A social culture, with activities such as lunchtime chess, corporate games, soccer, Friday socials and events celebrating diversity and inclusion.
Generous parental leave: 14 weeks of paid leave for primary carers and 4 weeks for partners.
We are a **** Circle Back Initiative Gold Employer – we commit to respond to every applicant.
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