Sydney based role
- Great career prospect
- Application Support - SQL and.NET
A global company is currently looking for an experienced Application Support Engineer to join their growing team.
Excellent customer service experience is essential too.
**Responsibilities**:
- Reviewing code for bugs and expected functionality, Software Updates, SSL certs, Server config
- Writing advanced SQL scripts, Querying/Amending DB
- Installation of companies software, importing data from previous MIS and server configuration
- Provision of the Disaster Recovery service, maintenance and setups
- Managing and monitoring all tickets ensuring all are kept up to date within SLA
- Responding to escalated tickets by the end of each working day with an update
Key Skills / Experience:
- Customer service experience - dealing with clients
- Solid proven working experience of SQL (Querying, writing scripts etc)
- Experience of programming/debugging/understanding code (.net, asp.net)
- MIS based ideally within education but not essential.
- Proven diagnosis and investigation experience within a software/IT support function
- Proven experience of managing incidents through to resolution or escalation
- Appreciation of ITIL principles
If interested please respond with an updated resume in Word ASAP.
BBBH40095_167157796968637
📌 Technical Application Support Analyst - Sql
🏢 Bluefin Resources
📍 Sydney