Emergency department administration officer (sydney)

Job Title: Emergency Department Administration Officer (Level 3, Year 1-2)

Role Type: Permanent full time

Location: St Vincent's Hospital, Darlinghurst

Salary: $71,****** - $73,****** + super + salary packaging

About the role

Deliver a welcoming and professional experience for patients, families and visitors in a busy Emergency Department.

• Manage patient registrations, admissions and record updates with accuracy and attention to detail.
• Support efficient patient flow by coordinating real‐time movement and status updates across the department.
• Handle billing, funding and payment processes to ensure accurate patient account management.
• Partner with clinical teams to provide high‐quality administrative support that helps deliver outstanding patient care.

About you

• Experienced in delivering exceptional customer service within a busy healthcare, hospital or high‐volume service workplace.
• A confident communicator who can engage professionally and empathetically with patients, visitors and multidisciplinary teams.
• Highly organised with strong attention to detail, excellent data entry skills and the ability to manage multiple tasks simultaneously.
• Tech‐savvy and comfortable working across multiple systems, with intermediate Microsoft Office skills and a high level of computer literacy.
• Resilient, adaptable and able to perform effectively under pressure while contributing positively to a 24/7 team environment.

Benefits

• Discounted access to many gyms for you and your family with Fitness Passport.
• Access to discounted private health insurance with Medibank.
• Access to a government salary sacrifice program.
• Make a proportion of your salary tax‐free.
• Committed to financial support for educational development, scholarship programmes and paid study leave.

Eligibility

• Must be an Australian or New Zealand citizen, or possess an Australian work‐right visa.
• Visa sponsorship is not available for this position.

Equal Opportunity

We celebrate diversity inclusion and are committed to equal employment opportunity for everyone. As part of our commitment to reconciliation we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.