About The Role
Reporting to the Director of Aftersales Operations, this role delivers end-to-end technical training to support the Aftersales function, with regular travel between BYD's Mulgrave office and Dandenong South warehouse.
* Design and deliver Instructor-Led (classroom and workshop) and Web-Based Training programs, including eLearning content and training aids.
* Prepare and maintain training equipment, tools, and learning resources.
* Deliver face-to-face training sessions, ensuring content is engaging, accurate, and aligned with current technologies.
* Provide mentorship and technical support to students during and after training sessions.
* Develop and maintain strong relationships with dealerships to understand training needs and ensure alignment with business goals.
* Collaborate with technical support teams to ensure training materials are up to date, validated, and reflect real-world scenarios.
* Maintain and report on student progress, attendance, and performance records.
* Participate in public events and industry expos to promote BYD's technical training programs.
* Promote BYD's training as a high-quality OEM-standard offering to both internal and external stakeholders.
* Support the Aftersales Senior Technical Trainer in identifying training needs across different skill levels and audiences.
* Contribute to a performance-driven culture and support a training environment that encourages innovation and continuous improvement.
* Stay current with industry developments and continuously enhance your own technical and instructional skills.
* Perform other training-related duties as assigned by the line manager.
Key Requirements
* Strong knowledge of automotive systems including engines, transmissions, electrical systems, and strategy-based diagnostics.
* Understanding of modern automotive technologies such as EV systems, hybrid powertrains, and advanced safety features.
* Proficiency in Microsoft Office and content development tools (e.g., Adobe Suite or similar.)
* Familiarity with instructional design and e-learning platforms.
* Certificate IV in Training & Assessment (TAE40122 or current equivalent).
* Passion for the automotive industry and new technologies.
* Ability to develop clear, engaging training materials (guides, presentations, assessments).
To be successful in this role, the candidate must bring practical experience in automotive repair and diagnostics to effectively connect theoretical knowledge to real-world scenarios. A systematic approach, along with the ability and willingness to adapt in a fast-evolving environment, is essential.
How To Apply
If you believe you are a good fit for the role, please click on APPLY to submit your updated resume.
#J-18808-Ljbffr