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Server, Systems, Network &
Infrastructure Specialists
Level 4 – Level 6
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Position details
Title Server, Systems, Network and Infrastructure Specialists
Classification Level 4 – Level 6
Location Canberra
Salary Range Level 4: $97,148 - $101,338
Level 5: $105,013 - $113,141
Level 6: $116,245 - $133,968
Contact Recruitment
Phone: (02) 6261 1849
Closing Date and Time Please refer to website for closing date
About ASIS
The Australian Secret Intelligence Service (ASIS) is Australia’s overseas intelligence
collection agency. We are Australia’s experts at collecting highly sensitive information –
secret intelligence – from sources overseas to keep Australia and our region safe and
prosperous.
Our work spans continents and cultures. As a tech-powered and data-driven organisation,
we use covert techniques and cutting-edge technology to put us in the right rooms, next
to the right people, with the right access to the intelligence we need. We are tasked to
collect intelligence – it might be political, military or economic information – deliberately
withheld from the Australian Government that might present threats to or opportunities
for Australia.
From graduates to career changers, we come from every corner of the country and all
walks of life, with backgrounds from all around the world.
Regardless of our ethnicity, experiences and education, we’re bound by a shared
commitment to something bigger: building a better future for those who come after us.
We seek to reflect the community we serve, and welcome applications from Aboriginal and
Torres Strait Islander peoples, women, people with a disability, neurodiverse, people from
culturally and linguistically diverse backgrounds and those who identify as LGBTQIA+.
It’s a mission owned by everyone, with opportunities for all.
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The role
ASIS are seeking Server, Network and Systems Engineers along with Infrastructure
specialists with the requisite skills and experience who are excited about applying their
skills across a variety of corporate and operational technology areas in a fast-paced and
complex global environment. In these roles you will develop, enhance and sustain critical
software and hardware infrastructure in secure cloud, internet and data communications
environments. You will be exposed to a broad range of IT Operating Systems and open-
source platforms, will diagnose and resolve problems quickly and be able to communicate
outcomes to a range of stakeholders. There will need to be a willingness to learn new
technologies and work responsively in a team environment. You will be provided with
training, support and mentorship to develop and grow your skills to further your career.
These roles include the opportunity for domestic and overseas travel.
Specialisations
There are a number of positions available supporting the following ICT functions:
Infrastructure Management
ICT Incident and Problem Management
System Monitoring and Optimisation
Server and Virtualisation Management
Network Management
Cloud Management
VDI Management
Automation and Scripting
Technical Project Management
Cyber Security
Operating Systems and Build
Please indicate in your application the role(s) and level(s) for which you would like to apply
for, considering your work and personal experience against Application Levels (ILS).
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Role responsibilities
Core Functions
All jobs and roles are expected to undertake the core functions; however, the allocation of effort
and type of duties for each function will vary by the demands of the business unit. The core
functions are:
Server Infrastructure Management
Infrastructure Management involves the oversight and sustainment of critical ICT server
infrastructure, internet connected and data communications systems. This function
encompasses maintaining the reliability and performance of these networks, as well as
collaborating with senior engineers to contribute to the design, construction, and testing of
components, ensuring the organisation's ICT environment remains robust, secure, and
efficient.
ICT Incident and Problem Management
ICT Incident and Problem Management involves identifying and resolving issues to restore
functionality and capability. This function requires the ability to pinpoint the root cause of
incidents, apply appropriate solutions, and effectively communicate the resolution and its
impact to both technical team members and non-technical stakeholders, ensuring
stakeholders are informed and service reliability is maintained.
System Monitoring & Optimisation
System Monitoring and Optimisation involves continuously tracking systems' performance,
identifying areas for enhancement, and implementing improvements to maximise
efficiency. This function also entails proactively troubleshooting issues and outages to
minimise downtime and ensure the network's stability and reliability.
Server & Virtualisation Management
Server and Virtualised Environment Management involves maintaining, enhancing, and
overseeing server environments, with a focus on virtualised software-defined environments,
containerisation, and hyper-converged data centers. This function also includes supporting
enterprise-level Microsoft Active Directory forests, messaging systems, file services, and
remote branch office solutions, ensuring these critical systems run smoothly, efficiently, and
securely.
Network Management
Network Management involves planning, configuring, installing, securing, monitoring and
maintaining network infrastructure. This involves management of software (platforms and
apps) and hardware. Uptime, resilience, security and availability are key considerations.
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Core skills
We encourage applicants with the following skills and attributes to apply:
Cloud Management
Administer Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), and Software-as-
a-Service (SaaS) platforms from Google, Amazon, Microsoft and other open source
platforms. Oversee environment updates, monitoring, and capacity planning to ensure
optimal cloud performance and security.
Network Management
Sustain and enhance critical LAN/WAN, cloud, internet and data communications network
environments. Including Cisco/Juniper hardware, Virtualised networks (SDN), unified voice
and video systems, WAN accelleration and commercial and government grade
cryptographic equipment
VDI Management
Oversee and maintain Virtual Desktop Infrastructure (VDI) environments, encompassing
Horizon VDI and Citrix and other open source virtualisation platforms such as OVIRT,
ensuring users have reliable and secure access to their virtual desktops and applications.
Automation & Scripting
Leverage tools such as PowerShell, Java scripting, HTML, Unix, Bash, CSS, AJAX or similar to
automate repetitive tasks and create scripts, enhancing efficiency and reducing human
error in system management. This function is crucial for ASIS, as it enables engineers to
automate routine tasks, freeing up time for more complex and strategic work. Through
scripting, engineers can ensure consistency and accuracy in system configurations,
maintaining the security and reliability of ASIS's critical networks and servers. Additionally,
automation and scripting can facilitate quicker response times to potential threats or issues,
supporting ASIS's mission-critical operations.
Cyber Security
Server and Infrastructure Engineers fortify ASIS's cybersecurity by designing and
maintaining secure environments. They implement secure configurations, manage access
controls, segment networks, monitor for threats, apply security updates, and support
incident response.
Operating Systems and Build
Support of Windows Server and desktop platforms including AD administration. Support of
other Operating systems (including Linux) and management of open source virtualisation
platforms. Build refers to image management, modification and application to devices.
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Education and qualification requirements
The following education, qualifications and/or experience will be highly regarded:
Level 4
A Level 4 employee would generally have the following skills, experience or exposure to the work
level standard outlined:
Experience working around or adjacent to server, systems and ICT infrastructure
technologies;
Undertake tasks of moderate complexity and work under general direction of a more
senior officer;
Accountable for organising their workflow and making decisions within defined parameters
relating to the area of responsibility;
Exercise some discretion with respect to how legislation, procedures and guidelines are
interpreted and applied;
Provide specialist and administrative support that is informed and directed by sound
knowledge in specific areas and may undertake some research and analysis activities; and
Employees may have a public contact role and be required to communicate with and
provide advice to a range of external stakeholders.
Level 5
A Level 5 employee would generally have the following skills, experience or exposure to the work
level standard outlined:
Qualification and/or demonstrated experience working on server or systems infrastructure;
Undertake work that is moderately complex to complex in nature and operate under
limited direction;
Accountable for organising their workflow and making independent decisions relating to
an area of responsibility;
Provide policy advice within an area of specialisation with advice based on policies and
legislation;
Undertake specialist or technical research and analysis, conduct investigations, and
undertake procedural, clerical, administrative support or operational tasks;
Employees may have a considerable public contact role and may be required to
communicate with and provide advice to a wide variety of customers and external
stakeholders; and
Work may include supervision of lower level employees and responsibility for allocating
work and identifying opportunities for on-the-job training.
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Level 6
A Level 6 employee would generally have the following skills and experience to the work level
standard outlined:
Qualification and/or demonstrated experience working on server or systems infrastructure;
Undertake work that is complex in nature, work under limited direction with the
opportunity for reasonable autonomy and accountability;
Employees at this level exercise both initiative and judgment in the interpretation of policy
and in the application of practices and procedures;
Provide detailed technical, professional, and/or policy advice in relation to complex
problems and may assist in strategic planning, program and project management and
policy development;
Employees may have a considerable level of public contact in relation to difficult or
sensitive issues and may liaise with a range of stakeholders in a representational role; and
Work may involve management responsibilities requiring the setting of priorities and
managing workflows.
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Benefits of working at ASIS
ASIS employees enjoy access to generous workplace terms and conditions. Benefits
include but are not limited to:
Competitive salary plus 15.4% superannuation
A variety of leave options including 22 days paid annual leave per year
Paid leave between Christmas and New Year
Domestic Relocation assistance for new staff to Canberra
Health and wellbeing initiatives
Salary packaging arrangements
Learning and development opportunities including access to study assistance
A variety of support services including but not limited to Employee Assistance
Program (EAP) and a Staff and Family Support Office.
Whilst ASIS officers are not able to work from home due to the classified nature of our
work, staff have access to a range of flexible working arrangements. These include part
time hours, condensed hours and/or flexible start/finish times to support other
responsibilities.
ASIS conditions of service are similar to those applying for the Australian Public Service,
for a full list of benefits and conditions see asis.gov.au
Eligibility
To be eligible for a role you must:
Be an Australian citizen
Be assessed as suitable to hold and maintain a TOP SECRET-Privileged Access
security clearance
For more information on eligibility please see the Protective Security Policy
Framework which is publicly, section 12
provides information on Eligibility and suitability
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How to apply
Click on “Apply Now” on our website on the role/s that you are applying for. You will be
required to submit the following:
800-word pitch outlining your skills and experience for the role
A current CV, no more than 2 pages in length, outlining your employment history,
academic qualifications and relevant training that you may have undertaken
Details of two referees, which must include a current supervisor
Applicants are encouraged to consider the Integrated Leadership System (ILS) capabilities
when preparing their application. For more information on the ILS, and tips for applying
for jobs in Australian Public Service, please visit the APSC website found at
www.apsc.gov.au.
All applications for employment with ASIS are handled in the strictest confidence. It is
essential you maintain a similar level of confidentiality and that you do not discuss your
application with anyone.
Important:
If you are currently living overseas and wish to apply for a role with ASIS, please note that
we cannot contact you until you return to Australia. Every part of the recruitment process,
including contacting you, must be done while you are in Australia.
If you have no plans to return to Australia in the foreseeable future, we recommend you
wait until you return before submitting an application.
Reasonable adjustments
ASIS is committed to fostering a diverse and inclusive environment for candidates to
participate in all stages of the selection process. Please let us know if you require any
additional assistance or reasonable adjustments during any stage of the recruitment
process and we will work with you to manage this throughout. If you are successful in
gaining employment, reasonable adjustments can also be made available to you in
performing your role.
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Recruitment process – what happens next
We thank all applicants for their interest in a role with ASIS. Please be advised that our
selection process is rigorous and extensive and that we do not provide feedback to
unsuccessful applicants. If you progress from application, you will receive an SMS
requesting you to complete online testing – please ensure that you complete this
testing or your application will not progress further.
All selection process decisions are merit based and candidates must be prepared to
undergo various selection stages throughout the process.
A merit pool will be established for candidates who are suitable for this round and will
remain valid for 18 months.