Job Description
We are seeking a skilled and organized professional to coordinate equipment movements, manage logistics, and provide exceptional customer service.
* Cargo Coordination: Schedule and manage the delivery and pickup of machinery and equipment between branches, suppliers, and customer locations.
* Liaison and Transportation: Work with transport providers to ensure timely and cost-effective transport, monitor freight progress, and proactively manage delays or issues.
* Inventory Management: Maintain accurate records of equipment movements and status updates using Trello and our CRM system.
* Order Fulfillment: Place, track, and follow up on whole goods orders with suppliers, ensuring timely delivery and accuracy.
* Equipment Preparation: Organize and prepare equipment for field days, shows, and promotional events, including logistics, cleaning, and presentation setup.
* Customer Support: Respond to customer inquiries in a timely and professional manner, delivering excellent customer service at all times.
* Administrative Support: Assist with the preparation of quotes and sales documentation, and provide general administrative support to the sales team.