About Us
Summerland Sporties Club is a community-focused venue that prides itself on providing a welcoming, friendly atmosphere for our members and guests. We’re a local hub where relationships matter, and every team member plays an important role in delivering great service.
About the Role
We are seeking a motivated and hands-on Supervisor to support our daily operations and lead by example on the floor. This role is ideal for someone who thrives in a close-knit team environment and enjoys being part of the local community.
Key Responsibilities
* Supervise day-to-day operations across bar, catering, gaming and customer service areas
* Lead and support staff to deliver exceptional customer experiences
* Assist with staff training, development, and performance management
* Ensure compliance with RSA/RCG and club policies
* Handle customer enquiries and resolve issues professionally
* Support rostering, stock control, and general operational tasks
* Act as a key point of contact in the absence of the Venue Manager
About You
* Previous experience in a supervisory role within hospitality or clubs
* Strong leadership skills with a hands-on approach
* Excellent communication and interpersonal skills
* Reliable, organised, and able to multitask
* Passion for customer service and community engagement
* Current RSA & RCG (essential)
* Availability to work a flexible roster including nights and weekends
Why Join Us?
* Be part of a supportive, community-driven team
* Opportunity to grow and develop your leadership skills
* Work in a friendly, local environment where you can make a real impact