A global IT services firm in Melbourne is seeking a Network Support Engineer to deliver Level 2/3 technical support at customer sites. Responsibilities include network installation, troubleshooting, and ensuring customer satisfaction by managing incidents effectively. The ideal candidate should possess a Cisco CCNP certification, experience with firewall configurations, and excellent communication skills. Opportunities to promote value-added services and the ability to work in a team are essential. This position also allows for occasional remote work.#J-18808-Ljbffr