Customer Service Agent - Part-Time Contract Work
Looking for a short-term gig with big-time opportunities? Whether you’re exploring your options, building your resume, or just want to do meaningful work with a great team—this 6-month contract with TSA Group could be exactly what you’re after.
We’re an Aussie-owned business working with some of the country’s biggest names, helping them connect with their customers through real conversations and smart tech. Right now, we’re looking for passionate, customer-focused people to join our Tier 1 Digital Support team for a 6-month contract role representing Services Australia.
What You’ll Be Doing:
- Answering inbound customer enquiries
- Helping people use online self-service tools
- Providing clear, friendly support with empathy and confidence
- Working full-time hours (on a 6-month contract) from our West Perth office
What’s in It for You:
- Short-Term with Long-Term Value: This 6-month contract is perfect if you're looking to gain experience, explore the industry, or take on a new challenge without a long-term commitment.
- Vibe & Culture: Join a team where your work makes a difference to everyday Aussies. In the office, expect team collaboration, high energy, and support.
- Free Food, Yes Please!: Enjoy occasional company-paid breakfasts and lunches, because great work runs on positive food.
- Top-Notch Training: Get fully paid training + ongoing coaching to help you feel confident and capable in your role.
- Perks & Rewards: Earn a $500 bonus once you pass your probation. We celebrate wins with bonuses, prizes, awards—you name it! Enjoy bonuses, prizes, health insurance discounts, and more—even as a contract team member!
About You:
- Based in Perth and available for a 6-month full-time contract
- Must be an Australian Citizen and 18+ years of age
- Available Monday – Saturday 7am – 7pm
- Working a minimum of 22.8 hours over 3 days
- Tech-savvy and confident on a computer
- Friendly, confident communicator who can listen, empathize, and connect
- Motivated, curious, and ready to learn
- Resilient and up for a challenge
We’re proud to welcome people from all walks of life. We strongly encourage Indigenous Australians to apply. If you’re Indigenous and need support with your application, email us at: [emailprotected]
Ready to Apply?
Hit that Apply button and you’ll be guided through a short online activity (on your phone or laptop). After that, one of our friendly recruiters will be in touch to chat about next steps.
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📌 Customer Service Agent - Part-Time Contract Work
🏢 Tsa Group
📍 Albany