This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Virtual Scheduler in Australia.
We are seeking a highly organized professional to oversee appointment coordination, calendar management, and scheduling operations in a fully remote environment. This role is essential to ensuring seamless daily workflows, excellent client experiences, and efficient time management for internal teams. You will act as a central point of contact for scheduling requests while maintaining accuracy, responsiveness, and professionalism. The ideal candidate thrives in fast-paced settings, handles multiple priorities with ease, and remains calm under pressure. This opportunity is perfect for someone who enjoys structure, communication, and creating smooth processes behind the scenes. Working aligned with US business hours, you will contribute directly to operational efficiency and client satisfaction.
Accountabilities
* Manage appointment scheduling, rescheduling, and cancellations based on client and team availability.
* Maintain one or multiple calendars while preventing conflicts, overlaps, or missed appointments.
* Send confirmations, reminders, follow‐ups, and scheduling updates in a timely manner.
* Coordinate appointments across different time zones when required.
* Serve as the main contact for scheduling inquiries via phone, email, or chat.
* Handle urgent requests, last‐minute changes, and cancellations professionally and efficiently.
* Keep accurate records of appointments and communications within scheduling tools or CRM systems.
* Prepare daily or weekly scheduling summaries for team members.
* Coordinate logistics for virtual or in‐person meetings, including links, addresses, and preparation details.
* Identify workflow improvements that enhance scheduling efficiency and client experience.
* Support additional administrative tasks that contribute to smooth operations.
Requirements
* Minimum 2 years of experience in scheduling, administrative support, customer service, or a related field.
* Strong written and verbal communication skills in English.
* Excellent organizational skills with strong attention to detail.
* Ability to manage multiple calendars and competing priorities simultaneously.
* Proficiency with scheduling software and calendar tools such as Google Calendar, Outlook, Calendly, or similar platforms.
* Familiarity with CRM systems and digital communication tools.
* Professional phone etiquette and customer‐focused mindset.
* Reliable high‐speed internet connection and dedicated home office setup.
* Availability to work during US business hours and attend video meetings when needed.
* Ability to work independently with minimal supervision.
* Calm, proactive, and solution‐oriented approach to challenges.
* Bilingual English/Spanish skills are a plus.
* Previous experience supporting US‐based teams or service‐oriented businesses is advantageous.
Benefits
* Competitive salary package.
* Fully remote opportunity with a US‐based company.
* Flexible and modern digital work environment.
* Exposure to new technologies and evolving industry trends.
* Opportunity to collaborate with international professionals.
* Career growth and skill development opportunities.
* Supportive team culture focused on performance and communication.
* Stable long‐term remote career opportunity.
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