Job Overview
The Operational Team Lead role plays a pivotal part in overseeing restaurant operations and guiding the team to deliver exceptional customer experiences.
Main Responsibilities:
* Lead the team in delivering high-quality service, ensuring seamless customer interactions
* Effectively manage restaurant operations, including staff supervision and inventory control, maintaining efficiency and productivity
* Promote a safe and healthy work environment, adhering to industry standards and best practices
* Develop and implement strategies to enhance customer satisfaction and employee engagement, fostering a positive work culture
Required Skills and Qualifications
* Previous leadership or management experience, demonstrating effective team management skills
* Strong communication and interpersonal skills, able to build strong relationships with colleagues and customers
* Ability to multitask and prioritize tasks effectively, ensuring timely completion of objectives
* Familiarity with food safety and hygiene practices, upholding the highest standards of quality and cleanliness
Benefits
* Fast-paced and dynamic work environment, offering opportunities for growth and development
* Flexibility to work varied shifts, including evenings and weekends, accommodating different schedules and needs
* Opportunities for career advancement and professional growth, recognizing and rewarding outstanding performance