Estee Lauder is looking for a Beauty Advisor to deliver outstanding customer service and build customer loyalty. Key Tasks: · Achieve sales targets (daily, weekly, monthly) through utilization of link selling; consultation; demonstration and working outside counters. · Provide excellent customer service to all customers. Demonstrate an understanding of customer's needs and surpass their expectations. · Adhere consistently to the Estee Lauder Companies grooming guidelines and display professional image. · Be able to deliver skincare & makeup applications and ensure that all customers are provided with up-to-date information in regard to skincare techniques. · Attend and participate in designated training sessions ensuring skill development, current knowledge of products & new products, plus an interest in social selling. · Replenish and rotate stock. Keep counter and tester units clean. Ensure hygiene standards regarding each and every customer. · Follow guidelines and direction; accept and implement suggestions/feedback given by store or Estee Lauder Sales and Education Manager. · Demonstrate an enthusiastic, cooperative team player approach to colleagues & store management. · Be able to communicate efficiently with the brands and with store management & can work independently. Qualifications
* Relevant Indicators: Customer service or sales experience of min 2 years. Personal Attributes: · Service oriented with a "can do attitude" and have a passion for the retail industry. · Friendly and a conversationalist who understands luxury skincare. · Experience in retail, hospitality, or travel · A good command of the English language and a second language would be advantageous.
Job: Retail - Store Primary Location: Asia Pacific-AU-NSW-Sydney Job Type: Standard Schedule: Full-time Shift: 1st (Day) Shift Job Number: 243921