Apply on Kit Job: kitjobau.com/job/36le5j Local Land Services Agency Reference number 509313 Occupation Administration and Clerical, Customer Services and Call Centre Work type Full-Time Location Dubbo & West NSW Salary Information Administration & Clerical 38hrs Grade 3 Closing date 12 March 2026 at 11:55pm - Ongoing full-time opportunity. - Located in Condobolin. - Salary range: $75,728 to $82,329 (excl. super). - Deliver frontline customer service and administrative support across a broad range of LLS services. About the Role As a Customer Service and Administration Support Officer, you'll be part of a regional team, providing skilled frontline support and high-quality admin assistance across a wide range of services. - Be the first point of contact for customers, providing helpful advice, information and guidance. - Triage and redirect enquiries across areas like agriculture, natural resource management, biosecurity and emergency management. - Provide essential admin support, including records, data entry, customer information management and routine correspondence. - Support day-to-day business operations, including accounts receivable, cash receipting, reconciliations, meeting coordination, and office support. - Help improve customer and admin services by sharing feedback, contributing ideas, and supporting complaint resolution processes. You'll play a key role in a collaborative local team that support landholders, communities and stakeholders to deliver trusted services across the region. To be successful in this role you'll ideally have: - Strong customer service skills, with the ability to provide helpful, professional and timely support. - Experience in administrative support, including records, databases, systems and routine correspondence. - Confidence handling enquiries, providing clear information, and escalating more complex matters appropriately. - Strong attention to detail and the ability to manage multiple tasks while maintaining accuracy. - A collaborative approach and willingness to support team priorities and shared outcomes. - Experience with finance administration tasks such as receipting, invoicing, reconciliations, or similar. - Good judgement and a practical approach to problem solving in a busy service environment. Essential requirements - Current NSW Driver Licence. - Ability and willingness to travel. We're a passionate, regionally based team working together to make NSW landscapes stronger, more sustainable, and more productive for generations to come. With nearly 80% of our staff living and working in the regions we serve, we understand our communities because we're part of them. You'll enjoy: - Meaningful work supporting regional communities and landscapes. - A varied role with a mix of customer-facing and administrative responsibilities. - Flexible work arrangements and an inclusive, values-driven culture. - Opportunities to grow your career within LLS or across the broader NSW Department of Primary Industries and Regional Development. - Generous leave entitlements and access to health and wellbeing programs. Applying is Easy: To apply, please submit a copy of your resume (approx. 3 pages) and a cover letter (max. 2 pages) that tells us about your relevant skills and experience and how these make you an ideal candidate for this role. The process starts with you submitting your application. Once your application has been received, you will receive an email confirmation and further correspondence when the role advertisement closes. You might be asked to attend an interview (either via video, over the phone or face to face) or complete a written or other assessment task. Applications close: Thursday, 12th March at 11:55pm. For more information, please Visit the Role Description for more information. Recruitment Adjustments: If you require adjustments in completing your application, interviewing, completing any pre-employment testing, require information in an alternative format, or otherwise participating in the recruitment process, please let us know so we can assist. Send an email to talent.advisory@dpird.nsw.gov.au or contact the hiring manager listed for a confidential discussion. The New South Wales Department of Primary Industries and Regional Development (DPIRD) protects, supports and develops primary industries and regional economies. Collectively we support strong and sustainable agriculture, forestry, fishing and mining industries, and regional economies. We actively manage our natural assets: our lands and soils, minerals, waterways and oceans, vegetation and forests. The department brings together: - Local Land Services - NSW Resources - Agriculture and Biosecurity - Fisheries and Forestry - Regional Development and Delivery. With nearly 5,000 employees, and 75 per cent of the DPIRD team living and working in regional NSW, we are embedded in the regions we serve. Diversity and inclusion are core DPIRD values. Everyone has the right to contribute and participate to their full potential. We are committed to supporting a diverse and inclusive culture that is respectful, welcoming and flexible – a workplace where our people feel supported, valued, and part of our collective success. Learn more about the benefits of joining our diverse and talented DPIRD team. Additional Information The successful applicant in this role may be required to undergo a police check, health assessment and/or other assessments as required. A recruitment pool may be created for ongoing and temporary roles of the same role or role type that may become available for filling over the next eighteen months. Apply on Kit Job: kitjobau.com/job/36le5j Customer Service & Admin Support Officer (Dubbo) Nsw Government Dubbo### Reply to this offerImpress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.#J-18808-Ljbffr