Are you looking for a role that offers endless opportunities for growth and development? Look no further! As an Operational Manager for Cleaning Services, you will be responsible for leading the delivery of high-quality cleaning services to our diverse property portfolio.
Your key responsibilities will include:
* Overseeing daily cleaning operations to ensure all areas meet agreed presentation and hygiene standards.
* Managing service partners and contractors to deliver consistent, high-quality outcomes, resolving issues quickly and collaboratively.
* Conducting regular quality inspections and audits to drive continuous improvement in service delivery.
* Developing and monitoring cleaning schedules to ensure compliance with health, safety, and environmental requirements.
* Preparing and managing budgets to track spend and identify cost efficiencies.
* Providing monthly reporting on service performance, inspection outcomes, client feedback, and improvement initiatives.
Requirements
* A minimum of 2 years' experience in soft services or cleaning management within facilities management.
* Strong people leadership skills with experience managing service partners and on-site teams.
* Proven ability to deliver high presentation and hygiene standards in complex or high-profile environments.
* Good understanding of compliance requirements, including WHS and environmental obligations.
* Financial skills to manage budgets, contracts, and service delivery costs.
* Excellent communication and stakeholder management skills.
* Intermediate to advanced Microsoft Word, Excel, and Outlook skills.
What's in it for you?
* A rewarding career with great developmental opportunities.
* A great opportunity to make your mark in a growing business.
* Extensive training opportunities tailored to your career goals.
At [Company Name], we offer a supportive and collaborative work environment, where you can grow and develop your skills. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we would love to hear from you!