UNSW College is delivering strategic transformation initiatives to modernise systems and elevate the student experience. As part of this, we are establishing a more mature change delivery function — creating exciting opportunities for those who are hands-on, open to learning, and ready to shape how change is delivered across the organisation.
The Senior Change Analyst supports the Change Lead to plan, deliver, and embed the people side of enterprise change across technology, process, policy, and organisational initiatives. This role will support translating strategy into clear artefacts, communications, training, and adoption insights, ensuring risks are managed and benefits land.
Key responsibilities of this role include:
- Support the Change Lead with enterprise change Initiatives
- Stakeholder engagement and support the stand-up and health of change networks
- Preparation of Communications, FAQs, Training & Learning Literacy materials
- Preparation of visual media and materials to deliver messaging for change initiatives
- Create artefacts, test-and-learn ways of working; capture lessons learned; celebrate adoption wins and share good practice across the organisation.
- Baseline and track change KPIs (training completion, system usage, process compliance, sentiment/readiness); build concise reporting for sponsors, SteerCo, and project teams; support hypercare and stabilisation with feedback loops.
What We’re Looking For:
- Practical, hands-on change professionals who are not afraid to roll up their sleeves.
- People with experience working in recent or maturing EPMO/change environments, who bring both structure and flexibility.
- Comfortable navigating ambiguity and willing to think outside the box to co-create solutions.
- Working knowledge of change methodologies (e.g., PROSCI/ADKAR) and core artefacts (impacts, stakeholders, readiness, comms & training).
- Demonstrated ability to translate technical data concepts (stewardship roles, metadata/categorisation) into simple, role-relevant messages and behaviours.
- Strong facilitation and communication skills; able to influence across academics, professional staff, and executives.
- Comfortable with data and metrics: can interpret adoption/usage data, run surveys, and produce clear insights.
How can we benefit you?
- Prime Location – Our open-plan offices in the heart of Kingsford are modern, bright, and filled with natural light, complemented by lush, vibrant plants. We're just a 15-minute tram ride from Central Station, with excellent dining options nearby.
- Celebrating Our People – We host numerous events throughout the year to celebrate milestones, special occasions, and achievements.
- Extra Leave – We offer 3 gifted (paid) days of leave for the end of the year.
- Discounted Memberships – we offer Fitness Passport, giving you heavily discounted gym memberships
- Hybrid work model- some days in the office and some days from home to balance your week out
- Professional Development – Employees can access 50% tuition fees discount at UNSW Sydney (conditions apply). If the further education course you are doing is relevant to your role, we can provide financial assistance of up to 50%
To apply, please provide the following:
- A CV detailing your qualifications and experience.
- A Cover letter briefly addressing the selection criteria.
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📌 Senior Change Analyst
🏢 UNSW College
📍 City of Sydney