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Sales & operations manager - travel

Melbourne
Travel Trade Recruitment
USD 90,000 - USD 95,000 a year
Posted: 14 October
Offer description

About the Opportunity

Join a boutique travel company specialising in worldwide Adventure Travel experiences. This role blends sales, operations, and team leadership in a dynamic and innovative environment. You'll drive revenue, support a passionate team, and help shape the future of sustainable and transformative travel experiences.

What You'll Be Doing

* Lead and motivate a diverse sales team to exceed targets and deliver exceptional customer experiences.

* Develop and execute strategies to attract new business, increase productivity, and maximise profitability.

* Collaborate with marketing, finance, and operations teams to align sales initiatives with broader business goals.

* Analyse data and trends using CRM systems and other tech tools to optimise performance and decision-making.

* Implement processes and AI-driven tools to improve efficiency, forecasting, and client engagement.

What We're Looking For

* 3+ years' experience in sales and customer service, ideally in travel, with at least 3 years in a management or leadership role.

* Proven ability to lead, inspire, and develop a team while exceeding sales targets.

* Tech-savvy with experience using CRMs, analytics tools, and a curiosity for AI or digital solutions to drive results.

* Strong organisational, strategic, and problem-solving skills, with attention to detail.

* Passion for adventure travel, sustainable tourism, and delivering exceptional client experiences.

What's on Offer

* $90K - $95K + super + bonus

* Hybrid flexible working environment

* Travel perks and opportunities

* Professional development and training

* Work in a purpose-driven, innovative, and supportive team

Interested?

If you are interested in applying for this role, please send your CV/Resume to otherwise call for further information. Please note, only successful candidates will be contacted.

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