A non-profit organisation is seeking a Digital Engagement Specialist to oversee digital automation tools at its National Contact Centre. This full-time role requires experience in a contact centre and strong analytical skills. You will manage multiple digital assets like process automation and chatbots, collaborating closely with team leaders and technical partners. The position supports a hybrid work model based in Adelaide, with flexible arrangements available. Salary ranges from $85k to $105k plus superannuation and benefits.
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