As a key member of our team, you will play a pivotal role in the management of assets and infrastructure.
About the Role
The primary objective of this position is to provide exceptional customer service and support to stakeholders and customers.
* This includes responding to inquiries and managing issues efficiently, as well as overseeing the progress of work orders and maintaining management systems.
Additionally, you will be responsible for delivering prompt and professional updates and communications to stakeholders and customers.
* This involves supporting the upkeep of property resource information, including technical manuals, catalogues, building plans, and equipment data.
* You will also ensure the accurate management of the asset register, applying necessary updates for newly added assets.
In order to excel in this role, you will need to be an organised and customer-focused professional who can thrive in a fast-paced environment.
With excellent communication skills, you will confidently liaise with stakeholders and provide timely updates to ensure exceptional service delivery.
Your commitment to delivering excellence and exceeding customer expectations will be essential in meeting the demands of this challenging yet rewarding role.
What You Will Need To Succeed
To be successful in this position, you will need to possess a combination of skills and qualifications that align with the requirements outlined below:
* Exceptional customer service skills and a strong focus on delivering high-quality results.
* Ability to communicate effectively with stakeholders and customers, both verbally and in writing.
* Strong organisational and time management skills, with the ability to prioritise tasks and meet deadlines.
* Able to work effectively in a team environment and build strong relationships with colleagues and external partners.
Benefits
* This is a permanent full-time position based in Rivervale, WA, with the option to work from home up to 2 days a week.
Why You'll Love This Role
This role offers a unique opportunity to join a dynamic team and contribute to the success of our organisation. As a key member of the team, you will have the chance to develop your skills and experience, working on challenging projects and collaborating with stakeholders at all levels.
We are committed to providing a supportive and inclusive work environment, where every individual has the opportunity to succeed and grow. We offer a range of benefits and perks, including flexible working arrangements, professional development opportunities, and a competitive salary package.