Overview
Tasman Holiday Parks is shaking up the travel game as the fastest-growing owner, developer, and operator of holiday parks across Australia and Current Zealand.
We’re redefining what it means to holiday - curating experiences, not just stays.
With our Tasman Promise, we craft spaces where epic moments turn into lifelong memories.
Every year, over 500,000 guests check into our 40+ stunning locations to unplug, recharge, and connect.
About the Role
We’re looking for a welcoming, customer-focused Receptionist to join us on a casual basis at our beautiful Tasman Holiday Parks - Bendigo.
In this role, you’ll be the first smiling face our guests meet, assisting with check-ins, reservations, and providing helpful local information to ensure every stay is memorable.
You will be responsible for delivering a range of front-line reception services and ensuring that all enquiries, bookings, reservations and face-to-face interactions with customers are carried out effectively and courteously.
Responsibilities
- Provide front-line reception services, handling enquiries, bookings, reservations and guest interactions in a courteous and efficient manner.
- Assist guests with check-ins/check-outs and provide helpful local information to enhance their stay.
- Support other departments as needed in a team-based environment.
What We're Looking For
- Experience in (or the ability to quickly master) booking systems; New Book experience would be highly advantageous.
- Ability to establish and maintain strong, meaningful relationships with guests and residents.
- Flexibility to work weekends and peak holiday periods is a must.
- A friendly and helpful manner with a high level of customer service.
- Willingness to be a team player and assist in different departments.
Why Join Us?
Wherever we may be, one thing unifies Tasman Holiday Parks: our commitment to delivering the Tasman Promise.
You will be joining a growing, driven and passionate team that values input and feedback from team members.
We offer:
- Ongoing growth and professional development opportunities.
- Extensive benefits program including rewards, paid parental leave and volunteer leave.
- Generous accommodation discounts across NZ and AUS.
- The ability to be part of a successful and rapidly growing company.
- Access to our Employee Assistance Program for you and your family.
Sound like you?
Submit your application as we will be reviewing and contacting applicants as they come through.
We recognise that neurodiversity is critical to a healthy, successful workplace.
Our role is to uncover and advocate strengths via a psychologically safe recruitment experience.
If a typical recruitment process doesn’t bring out your best, let us know by emailing.
We want you to shine, not shy away.
Tasman Holiday Parks is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all team members.
Job Insights
- Questions for your application include: experience in administration, years as a Front Office Receptionist, customer service experience, right to work in Australia, and PMS experience.
Receptionist / Customer Service
James & Grace
#J-18808-Ljbffr
Required Skill Profession
Assistance
📌 Receptionist / Front Office Bendigo
🏢 Tasman Holiday Parks
📍 Greater Bendigo City