Seeking a Customer Service Expert for Retail Role
We are looking for an experienced and motivated professional to join our team as a Customer Service Expert. This role is ideal for someone who is passionate about delivering exceptional customer experiences and achieving sales targets.
As a Customer Service Expert, you will be responsible for:
* Developing strong relationships with customers and providing expert advice and guidance on products.
* Generating sales and ensuring success by providing excellent customer service, processing transactions efficiently and accurately, and conducting follow-ups with customers.
* Supporting various warehouse duties such as receiving deliveries and providing expertise knowledge and advice to trade customers and builders.
You will thrive in this role if you have:
* Experience in retail sales or a related industry.
* A proven track record of achieving and exceeding sales targets.
* A mature and self-directed approach to problem-solving.
* Good rapport-building and influencing skills.
* Excellent written and verbal communication skills.
* The ability to lift up to 25kg.
In return, we offer:
* Career development and training opportunities.
* Negotiable and flexible working hours.
* A fun and collaborative work environment.
* Flexible work arrangements to support work-life balance.
About the Role:
This is an exciting opportunity to join a leading retailer of tiles and bathroom ware. We pride ourselves on our commitment to quality, innovation, and customer satisfaction.