About Us
At Gateways Support Services we walk alongside children, young people and adults with disability and their families to help build independence, confidence and connection. Our services span early childhood intervention, respite, skill development, independent living, specialist care, and more, always shaped around the needs of each individual.
We are a diverse team of mountain bike riders, comedians, skiers, surfers, gamers, movie buffs, musicians, cat people, dog people and more. What unites us is a shared passion for supporting people with disability and making every day a better day. Guided by our values of Commitment, Opportunity, Respect, Excellence and Empathy, everything we do is about creating safe, high-quality supports that help people thrive and enjoy a better quality of life.
About The Role
Working as a Residential Support Worker at our service in Newcomb, you will empower the people we support to live independently and participate in the community. Providing hands on support while ensuring a safe, inclusive and empowering environment, you will become an integral part of their care team. We currently have two part time positions available.
Duties Will Include
* Assisting with personal care, daily living tasks and household duties.
* Supporting community participation, social engagement and recreational activities.
* Encouraging independence by helping build skills and achieve goals.
* Building meaningful relationships to provide person-centred support.
* Maintaining accurate and thorough records of activities, progress and incidents.
What you will bring to the role:
* Excellent communication skills, with the ability to problem solve
* Strong emotional intelligence and interpersonal skills
* Ability to accurately record case notes.
* Ability to work cohesively in a team environment.
* A passion for supporting people to live their best lives
* Current CPR, First Aid, Working with Children Check, NDIS Check & completion of the NDIS Workers Orientation Module (or willingness to obtain)
* Victorian drivers licence
At Gateways Support Services, we work on a fortnightly Week 1 / Week 2 roster, running Thursday to Wednesday. The roster for these vacancies are as follows:
Line A - 21 Hours - Fixed term, 3 month contract until 1st June 2026
Week 1: Thurs 7am-3pm, Fri 7am-11am, Mon 4pm-7pm
Week 2: Mon 7am-9am, Tues 7am-11am
Line B - 38 Hours
Week 1: Thurs 4pm-7pm, Fri 4pm-7pm, Sat 10:30am-1:30pm, Tues 7am-11am & 4pm-7pm, Wed 4pm-7pm
Week 2: Thurs 4pm-7pm, Fri 7am-11am & 4pm-7pm, Mon 4pm-7pm, Tues 4pm-7pm, Wed 4pm-7pm
Why Gateways?
At Gateways you will find more than a job - you will find purpose. Every role contributes to safe, high-quality supports and positive outcomes for people with disability and their families. You will be part of a team that celebrates individuality, fosters belonging and creates opportunities to learn and grow.
* Above award rates with generous shift allowances
* Additional leave entitlements including personal, compassionate, and family and domestic violence leave
* Ongoing training and personal development opportunities
* Paid parental leave, reproductive leave and pregnancy loss leave for permanent employees
* Extensive two-day induction program
How to apply:
Please include an updated resume when submitting your application.
For further information, or to request a copy of the position description, please email
At Gateways, we know that diversity makes us stronger and belonging makes us better. We want every team member to feel safe, respected and valued for who they are.
We welcome applications from people of all backgrounds and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse communities, LGBTQIA+ people, and people with disability.
If you need any adjustments to the recruitment process so you can show us your best self, please let us know. We want this experience to be fair, inclusive and accessible for everyone.