As a key figure in our organisation, you will deliver a seamless banking experience to customers. With over 100 years of serving local communities, we have established market-leading products and services.
Key Responsibilities:
* Engage with customers to understand their financial needs
* Support customers with account maintenance and provide assistance with credit product applications
* Conduct thorough financial health checks to assess customers' financial situations and identify areas for improvement
* Provide educational guidance on digital banking options and services
To excel in this role, you should possess excellent communication skills and be able to clearly articulate complex financial concepts.