Role Overview
Achieve exceptional customer satisfaction and drive business results as a Department Supervisor. This role is ideal for individuals with retail experience and a passion for delivering an outstanding service experience.
Key Responsibilities
* Model exceptional customer service, every customer, every time
* Support and guide team to deliver exceptional service and a 'service over task' environment
* Actively gain, maintain and share product & brand knowledge for your department
* Support management team to improve financial performance within your department
* Work with back of house team to ensure product availability
* Uphold company standards and deliver store visual excellence
Requirements
* 2-3 years of experience within retail or like industry
* You are passionate about delivering an amazing service experience for our customers
* You have a positive attitude, with capacity to create a motivating environment for your team
* You have excellent time management skills to ensure that daily priorities are executed in a timely manner
* Strong interpersonal and communication skills, someone who thrives in social situations through engagement with customers and team members
What's In It For You?
* Work in a dynamic business and engage with some of the best product and biggest sports fashion brands in the market
* Training and development opportunities to kickstart, evolve and shape your career