Job Title
We are seeking an experienced Customer Service Officer to provide exceptional customer service and support in our care home.
* A minimum of 2 years' experience in office administration is required.
* Demonstrated proficiency in customer service skills, with a focus on providing excellent service to residents and customers.
* A strong understanding of office procedures, including cash handling and data entry, is essential.
* The successful candidate will possess basic computer hardware knowledge and troubleshooting skills.
* An excellent level of oral, written, and interpersonal communication skills is required.
* The ability to work independently and as part of a team is crucial.
* An affinity for working with older people is highly valued.
* A current NSW driver's license is necessary.
Benefits
* A competitive salary package, including up to $15,900 in pre-tax earnings and $2,650 for entertainment benefits each FBT year.
* Ongoing professional development opportunities to enhance your career.
* Flexible working arrangements and rosters to suit your needs.
* Career break schemes and purchased leave options.
* A Fitness Passport to promote wellness and healthy living.
* A positive and supportive workplace culture that prioritizes resident satisfaction and customer care.
About Us
We value a workplace culture that is approachable, supportive, and dedicated to excellence. Our team members work together to deliver the best possible outcomes for our residents and customers.