Telstra Retail is seeking a Customer Service Consultant to join their team in Alice Springs.
About the Role
This is an exciting opportunity for a motivated and customer-focused individual to deliver exceptional customer experiences and support sales growth in our retail store.
Key Responsibilities
* Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
* Work collaboratively with colleagues to achieve sales targets and meet customer needs.
* Stay up-to-date with product knowledge and technical information to provide informed advice to customers.
Requirements
* A proven track record of delivering excellent customer service in a fast-paced environment.
* Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
* Able to work independently and as part of a team, prioritizing tasks and managing time effectively.
* Flexibility to adapt to changing circumstances and priorities.
Benefits
* Ongoing training and development opportunities to enhance your skills and knowledge.
* Competitive salary and benefits package, including 30% discount on Telstra services.
* Opportunities for career advancement and professional growth.
We are committed to creating a diverse and inclusive workplace that values and respects all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.