What's the role about?
We are seeking a Salvage & Logistics Administrator on a 12-month fixed-term contract to join the team.
Responsibilities
The successful candidate will be responsible for supporting the salvage team with booking in-store product collections, updating stock return reports, communication and maintenance of the logistics portal for internal and external parties. This position will also assist with day-to-day queries from external clients, supporting them to ensure the right outcomes are presented in a timely and cost-effective manner as well as:
* Manage email inboxes and action where applicable.
* Download daily collection extract and submit to logistic partners portal.
* Update Salvage Collection reports.
* Stock management with external partners.
* Liaise with salvage Logistics Partners on any potential day-to-day queries, escalations and SLAs for turn-around times & futile collections.
* Support the team across multiple aspects of the salvage and service network team when required.
* Ensuring system configuration is maintained as directed in a timely manner.
Does this sound like you?
* Previous customer service and admin experience, ideally in warehousing/logistics
* Previous knowledge or exposure to large electrical items highly regarded
* Excellent written and verbal communication skills
* Excellent stakeholder engagement, both internal and external
* High level of attention to detail
* Strong organisational skills with the ability to work independently as well as with cross-functional teams
* Ability to meet service levels and individual KPI's
* Sound knowledge of Microsoft Office Suite
Benefits
* Diversity panels and employee resource groups
* Hybrid working to support work/life balance
* Volunteering leave to give back to the communities we serve
* Recharge & a cultural day off to celebrate what's important to you
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
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