About this Senior Leadership Role: As the chief host, brand ambassador, experience-creator and daymaker, you will lead with presence, visibility and approachability—especially during peak periods—to ensure smooth operations and meaningful impact on guests, team members and the local community.
* Align all operational strategies with EVT's Vision, Goals, Purpose and Values
* Lead a high-performing team culture focused on engagement, development and retention
* Deliver exceptional customer service and elevate guest experiences
* Drive revenue growth ahead of market with a focus on rooms and occupancy
* Maximise profitability through cost control and strategic pricing
* Champion innovation in revenue generation and cost-saving initiatives
* Apply strategic sales leadership across customer acquisition and management
* Ensure robust internal controls for financial, stock and security management
* Interpret and act on budgets, forecasts and P&L reports
* Build strong relationships with customers, suppliers, community and the EVT Group
* Respond proactively to feedback across digital and in-person channels
* Uphold EVT's Code of Ethics, CSR commitments and Work Health & Safety standards
Key Skills & Qualifications:
* Proven experience as a General Manager or equivalent in hospitality
* Strong commercial acumen and entrepreneurial mindset
* Exceptional leadership and team development capabilities
* Deep understanding of financial management and operational excellence
* Ability to innovate, influence and drive change
* Passion for creating memorable guest experiences and building community