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Ideally located on Hobart's waterfront amidst the colour of Sullivan's Cove and historic Battery Point and just a stones throw away from fashionable Salamanca Place and city centre. The stately National Trust mansion was built in 1874 whilst the accommodation wing, adjacent to the mansion provides a welcoming combination of traditional elegance and modern facilities.
Lenna of Hobart also operates Salamanca Terraces and Salamanca Suites (total of 95 hotel rooms and apartments). We have also recently opened Hobart Waterfront Apartments in Sullivan's Cove adding another 34 rooms.
Lenna of Hobart prides itself on is facilities and level of customer service it offers to visitorsand is one of the leading hotels in Hobart
As a Guest Service Agent you will be responsible for welcoming our guests, being professional at all times, completing checkins and checkouts, answering phones, taking reservations, front office administration and managing guest accounts. The role may include some food and beverage work.
Bring your SMILE and come and join our fantastic Guest Service team!
The successful applicant must be able to demonstrate the following:
Minimum 12 months+ Front Officeexperience preferred
Approximately 2-3 shifts per week (15-20hours)
High level of customer service and a great smile
Some food and beverage experience preferred but not essential
Be able to interact comfortablywith guests from all locations and backgrounds
Professional at all times
Well groomed, presented and spoken
Ability to work independently or as part of a team
Full availability across a 7 day roster including: weekdays, weekends, public holidays, morning, afternoon and evening shifts, Christmas, New Year etc.
Apply today with cover letter addressing above criteria and resume. Ensure all questions are answered otherwise your application will not be considered.
Only successful candidates will be contacted.
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Your application will include the following questions:
- Do you have customer service experience?
- Which of the following statements best describes your right to work in Australia?
- Are you available to work on a rotating roster?
- How many years' experience do you have as a guest services agent?
- Do you hold a current Responsible Service of Alcohol (RSA) certificate?
- What does outstanding customer service mean to you?
- Are you available for a face to face interview at the hotel?
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What can I earn as a Guest Services Agent
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