Gaming:
Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.
Position Summary
Essential Duties and Responsibilities:
1. Management of the order creation process including - processing all orders for Finished Goods and Conversions.
2. Complete Machine and Conversion configuration.
3. Creation, Maintenance of Contracts in our ERP system
4. Raise Sales Orders / Sales Credits (where required)
5. Work with Production and Planning teams to establish anomalies with order information
6. Monitor Progress of all orders through the production process to maintain DIFOT
7. Maintain Delivery Schedule
8. Ensure all jurisdictional approvals are received for Dispatches
9. Coordinate delivery of finished goods and conversions with the relevant Suppliers
10. Compile paper work for invoicing (soft format). Ensure order is complete, accurate and ready for Dispatch team to invoice.
11. Answering Telephone / Email Enquiries from Agents/Sales and customers
12. Update and maintain various Reports and Registers
13. Liaise with Product Management and Compliance regarding the release of Software and Hardware.
14. Liaise with installation agents (Internal & External)
15. Allocation of Installation Dates
16. Allocation of EGM serial numbers.
17. When required, running meetings with sales & operations, discussing upcoming orders, Forecast and status of current orders.
18. Understand and complete Quick-change applications and other relevant Regulatory approvals
19. Circulate approvals to production/installation agents/venues as required.
20. Assist other areas of the Operations Department when required.
Training and/or Experience:
21. One to two years related experience in a manufacturing or order entry environment
Knowledge, Skills and Abilities:
22. Highly developed customer service skills
23. Time management skills; the ability to manage multiple and competing deadlines
24. Ability to work under pressure
25. Excellent decision making skills
26. Maturity to deal with people at all levels of the organisation
27. Effective negotiation skills
28. Strong analytical and problem solving skills
29. Ability to work after hours (when necessary) and attend industry events
30. Ability to translate customer requirements into technical solutions
31. High level of accuracy and attention to detail
32. Maintain confidentiality at all times
33. Punctual
34. High level computer skills (Word, Excel)
35. Excellent oral and written communication skills
36. Ensuring compliance with all internal and external policies, principles, guidelines and legislation
Education:
37. Tertiary qualification or equivalent experience
Qualifications
Working Conditions:
38. The work conditions are representative and typical of similar jobs in comparable organizations
Workplace Health & Safety:
39. Actively co-operate and comply with the company’s WHS Policy and Program to ensure own health and safety and the health and safety of others in the workplace
40. Ensure compliance with safe work practices
41. Ensure not to put self and others at risk
42. Use and maintain equipment properly and ensure that the work area is free of hazards
43. Report all incidents, injuries and near misses
44. Report any hazard or accident to the supervisor or manager as soon as it becomes apparent
45. Advise your manager if you do not believe you have the skills, training or equipment to safely perform your duties
The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.