Service Technician
CSE Crosscom is a leading supplier and integrator of telecommunications solutions. We work with major industrial, government, transport, mining, resources, and utilities across Australia and New Zealand.
We design, supply, and install telecommunications systems to help our clients keep their workforce safe and manage their most critical assets. Our company is part of the CSE Global Group of Companies, operating in over 20 countries.
As a Service Technician, you will be a key member of our Technical Services team, working hands-on with clients across various industries, understanding their needs and requirements, and setting them up for success. You will work on servicing, maintenance, and new installations, being an SME on our technology, consulting on its utilization, optimization, making productive recommendations, and assisting business development goals.
Requirements:
* Tertiary qualifications in Engineering or certifications in Electronics & Communications, RF engineering, or related fields.
* Previous experience working in a client-facing environment in Radio, Wireless IP Networking, or Microwave technology (Analogue, P25 & DMR experience highly favorable).
* Experience in a Technician/Service based role, with a track record of high-level customer service.
* Excellent communication skills both written and verbal, with the ability to clearly communicate to all levels of business.
* Exceptional critical thinking, problem-solving, fault finding, and decision-making around client's needs to provide expert solutions in sometimes time-critical circumstances.
Benefits:
* Attractive remuneration package and benefits.
* Fully equipped vehicle.
* Excellent personal development opportunities with training, education, mentorship, and upskilling.
* Career growth with a fast-growing company.
* Numerous employee benefits and HR resources.
* Excellent stability and long-term prospects with expansion of clients and services.
A supportive work environment:
We are committed to creating a supportive and inclusive workplace where all employees can thrive, reflected in our values. If you are a motivated and driven individual willing to put in effort to succeed, we encourage you to apply.