Brand recent project team
Applications development project
Manage both
We are looking for a Change & Training Manager for an initial 6 months, on a new systems development project. You will be working for a major State Government Department with a brand new project team.
You will be responsible for providing a wide range of support services to facilitate effective and efficient delivery of organisational change and frontline training to during and in preparation for release of a new system.
In this role you will:
Lead, plan and deliver project communication
Assess change impacts and develop strategies and plans to address
Undertake stakeholder analysis, develop engagement strategies and plans
Create the change management strategy and approach
Develop the Change Management Plan
Develop the project benefits management plan
Identify, analyse, and prepare change focussed risk mitigation
Identify and manage anticipated resistance and develop actions to address
Support and engage Program and Project leadership in managing and communicating organisational change
Plan, Conduct, and Continually review both training material, and training across the entire organisation.
Evaluate and ensure user readiness and transition strategies and plans
Define and measure success metrics and monitor change progress
Develop the training strategy and support training efforts during deployments.
Track and report issues that may arise during the deployment
Selection Criteria:
Demonstrated 5+ years' experience in change management roles, including creation and implementation of structured change and
Demonstrated experience in developing digital training material during continual software development lifecycles.
Communication strategies and plans contributing to the successful delivery of complex ICT projects.
Demonstrated experience delivering ICT projects involving significant business change.
Demonstrated experience participating in project delivery teams comprising a mix of employees, contractors and vendors.
Demonstrated excellent written, verbal and negotiation skills with the ability to comfortably engage with end users, project team
Job Type: Contract