Position Title: High School Receptionist and Personal Assistant to the Principal
Reports to: Principal
Start Date: 1 September 2025
Applications close: 22 August 2025
Employment Type: 12 month fixed term contract
This role school requires work during school term dates, plus:
* Three working days before the start of each term
* One week before the start of the school year
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Position Summary:
The High School Receptionist / Personal Assistant (PA) to the Principal plays a key role in creating a welcoming and efficient front office environment whilst also providing high level administrative and organisational support to the Principal. This dual role requires exceptional communication skills, strong attention to detail, a deep understanding of the need for confidentiality and discretion, and the ability to manage multiple tasks in a fast-paced school setting.
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Key Responsibilities:
Reception Duties
* Act as the first point of contact for High School students, parents, staff, and visitors.
* Answer and direct telephone calls and emails promptly and professionally.
* Maintain visitor sign in procedures and ensure compliance with school security protocols.
* Manage incoming and outgoing mail and deliveries.
* Maintain a clean, welcoming and organised reception area.
* Assist students and staff with general enquiries.
Administrative Support to the Principal
* Manage the Principal's diary, appointments, meetings, and travel arrangements.
* Draft, edit and format correspondence, reports, agendas and minutes (including Board minutes) as required
* Act as a liaison between the Principal and internal/external stakeholders.
* Assist in the preparation of documentation and briefings.
* Ensure confidentiality and handle sensitive information with discretion.
General Administration
* Maintain student records and filing systems (electronic and hard copy).
* Support coordination of school events, functions and meetings.
* Assist with administrative processes related to student enrolment, attendance and communication.
* Order and maintain stationery and office supplies.
* Undertake other duties as required by the Principal or Carmel Leadership Team.
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Key Selection Criteria:
Essential:
* Proven experience in a similar receptionist or executive assistant role.
* High level interpersonal and communication skills (verbal and written).
* Strong organisational and time management abilities.
* Professional presentation and a welcoming manner.
* High level of discretion, confidentiality and emotional intelligence.
* Proficiency in Microsoft Office and school-based administration systems.
* Must have a current Working With Children Check (or willing to obtain one)
* Must have a current Police Clearance (or willing to obtain one)
Desirable:
* Experience in a school or educational environment.
* Familiarity with student management systems (e.g. TASS, SEQTA).
* First Aid certificate (or willingness to obtain).
* Knowledge of child protection and mandatory reporting.
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Workplace Expectations:
* Promote a positive school culture and uphold the School's values.
* Demonstrate professionalism and integrity at all times.
* Collaborate effectively with all members of the school community.
* Comply with all school policies and procedures.