**Drive Customer Connections in Every Moment**
At Singtel Group, we're more than just a telecommunications company – we're a team of passionate and supportive people defining the future of service excellence. Our goal is to create lasting customer experiences that bring Australians closer together.
We're seeking a dynamic Assistant Store Manager to join our team and help us achieve this vision. As a key member of our store leadership team, you'll be responsible for driving sales growth, improving customer satisfaction, and developing your team's skills and knowledge.
Your Key Responsibilities:
1. Sales Growth:** Lead and motivate your team to deliver exceptional customer service and drive sales growth through effective coaching, mentoring, and performance management.
2. Customer Satisfaction:** Ensure every customer interaction is positive and memorable, by resolving issues promptly and providing personalized solutions.
3. Team Development:** Assist with onboarding new team members, provide ongoing training and development opportunities, and foster a culture of collaboration and innovation.
4. Operational Excellence:** Maintain high standards of store appearance, inventory management, and operational efficiency to ensure a seamless customer experience.
What Makes You a Great Fit?**
1. You have a proven track record in retail management, with experience in leading high-performing teams and driving business results.
2. You possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders.
3. You are a problem-solver with a creative approach, able to think critically and make informed decisions in a fast-paced environment.
4. You are a results-driven leader who thrives in a collaborative environment, supporting your team to achieve their best.
Why Join Us?
* We offer competitive remuneration packages, including bonuses and benefits.
* We provide ongoing training and development opportunities to support your career growth and success.
* We foster a culture of diversity, inclusion, and belonging, where everyone feels valued and supported.
* We prioritize work-life balance, offering flexible working arrangements to suit your needs.
If you're passionate about delivering exceptional customer experiences and leading high-performing teams, we'd love to hear from you!