Experience the satisfaction of making a real difference in people's lives as a Customer Service Officer.
About the Job
This part-time opportunity is an excellent chance to work in a fast-paced environment and develop your customer service skills. You will be handling customer inquiries, processing orders, and maintaining effective communication with various stakeholders.
You will have the opportunity to work in a supportive and diverse management setting, where you can contribute to achieving realistic targets and goals.
Key Responsibilities
* Handle customer inquiries promptly and courteously
* Process customer orders accurately and efficiently
* Maintain regular and effective communication with sales and production staff
* Educate customers on our products and services
* Liaise with dispatchers to reduce costs and maintain optimum service levels
Requirements
* Prior experience in a customer service or similar role
* Strong written and verbal communication skills
* Ability to work in a fast-paced environment and handle high volumes of calls
* Familiarity with Google and MS Office
What We Offer
* A fun and supportive working environment
* The opportunity to develop your customer service skills and contribute to achieving company goals
* A competitive salary and benefits package
Holcim is a global leader in sustainable building materials, and we are committed to creating a better future for our customers and communities. If you are passionate about delivering exceptional customer service and contributing to a dynamic team, we would love to hear from you.