Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Why this role matters The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and support to adults, and families with accompanying children in the form of accommodation, case management, assertive outreach, financial assistance, community connection and referral services. Samaritan House Geelong (SHG) plays a vital role within this network, providing essential services and collaborative support to some of the community’s most vulnerable individuals. About the role As the Samaritan House Coordinator, you will oversee the day-to-day operations of a vital homelessness support facility providing leadership in service coordination, volunteer onboarding and rostering, tenancy related administration, and liaison with internal and external stakeholders. Reporting to the Support Services Team Leader, this is a Permanent Full Time onsite role based in Geelong, Victoria. How you will make an impact
* Ensure a safe, welcoming and well-maintained environment for guests, staff and volunteers. Liaise with board members and maintenance contractors to manage repairs and upkeep of the site.
* Maintain accurate tenancy and property data across relevant systems, including inspections, rent reviews and VCAT representation.
* Onboard and roster volunteers across Samaritan House Geelong and TSA Homelessness Barwon systems.
* Complete case notes, internal forms, SAMIS data entry and administrative tasks within required timeframes.
* Represent SHG professionally in service networks, phone enquiries, and organisational partnerships.
What you will bring
* A qualification in Social Work or other relevant tertiary studies or extensive experience in homelessness or community services.
* Experience and resilience in supporting clients with complex needs and challenging behaviours.
* Strong communication and relationship building skills, with the ability to collaborate across diverse teams and partner agencies.
* Demonstrated capacity to work respectfully with people of varied cultures, backgrounds, values and beliefs.
* Ability to prioritise, plan and adjust to changing service needs.
* Victoria Working with Children Check, and Drivers Licence.
What we offer The Salvos offer eligible employees a meaningful and balanced range of benefits, including:
* Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
* Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
* Access to EAP and health & wellness initiatives incl Fitness Passport
* Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
* Ongoing training and development opportunities that enhance on the job skills and proficiency.
* Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.
How to apply If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the role requirements.
Together, we can build a brighter future.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration