Healthcare Operations Manager
A highly skilled and dynamic leader is required to oversee the daily operations of a medical practice. The ideal candidate will have experience in managing administrative, clinical support, and operational functions with confidence and compassion.
About the Role
* Responsibilities include overseeing daily operations, ensuring efficient service delivery, and maintaining compliance with regulatory standards.
Key Responsibilities:
Operational Excellence
* Lead and manage daily practice operations.
* Develop and implement effective rostering and workflow processes.
Performance Management
* Oversee billing accuracy and reporting.
* Manage financial budgets and KPIs.
Talent Development
* Lead and mentor reception, admin, and nursing teams.
* Drive culture and staff development initiatives.
Collaboration and Engagement
* Foster strong relationships with GPs, nurses, and external partners.
* Support patient communication and retention strategies.
Process Improvement
* Develop and implement effective policies and workflows.
* Spearhead digital transformation initiatives.