Key Infrastructure Professional Sought
We are seeking a seasoned IT professional to lead our team of experts in infrastructure management and optimization.
This role is pivotal in ensuring the availability, performance, and security of our mission-critical systems. The successful candidate will serve as a key technical authority, driving strategic decisions on infrastructure, automation, and cloud adoption across complex environments.
* Mentor and lead a team of Infrastructure Analysts and Coordinators to maintain consistent service delivery standards.
* Serve as the primary escalation point for advanced infrastructure issues, including incident resolution and change implementation.
* Oversee system availability and performance across various environments, including test, pre-production, and production.
* Collaborate closely with security, application, and DevOps teams to design and implement scalable infrastructure solutions.
**Infrastructure Leadership Responsibilities:**
1. Manage monitoring tools and processes to enable proactive detection and resolution of issues.
2. Evaluate and ensure adherence to industry-standard ITIL-based processes for incident, problem, and change management.
3. Communicate infrastructure health, risks, and project updates to stakeholders through effective engagement.
4. Oversee capacity management and cost control across both on-premise and cloud infrastructure platforms.
5. Participate in Change Advisory Board (CAB) reviews and provide on-call support as required.
**Required Expertise & Qualifications:
* Minimum 5 years' experience in infrastructure support, IT operations, or a related field.
* Deep technical expertise in VMware, AWS, and Microsoft Azure.
* Strong proficiency in scripting and automation languages (Terraform, Python, PowerShell, Bash).
* Experience with Windows Server and Linux OS administration (RHEL, CentOS, Debian).
* Familiarity with managing databases in infrastructure environments (Oracle, SQL).