Job Title: Dynamic Reservations Agent
A key role exists for a highly skilled and motivated reservations professional to support our business operations.
* FIT Bookings: Support individual FIT bookings by processing reservations.
* Group Reservations: Handle all aspects of group bookings, from initial inquiries to final confirmations.
* Inbound Reservations: Assist with rooming lists and create new group bookings.
Key Skills:
* Prior experience in a reservations or customer service role.
* Excellent communication and interpersonal skills, with a strong customer-focused attitude.
About the Role:
This is an exciting opportunity to join our team as a dynamic reservations agent. You will be responsible for supporting our business operations by processing FIT bookings, handling group reservations, and assisting with inbound reservations.
Responsibilities:
1. Process individual FIT bookings, ensuring seamless reservation experiences.
2. Handle all aspects of group bookings, including initial inquiries and final confirmations.
3. Assist with rooming lists and create new group bookings.
Requirements:
* Prior experience in a reservations or customer service role.
* Excellent communication and interpersonal skills, with a strong customer-focused attitude.