About the role
, a popular cafe in the heart of Alexandra Headland, Queensland, is seeking an exceptional Head Barista and coffee operations manager to lead our passionate and dedicated barista team.
As the head of our coffee operations, you will be responsible for crafting world-class coffee experiences for our customers, as well as implementing training programs and mentoring our barista staff. This full-time role is an integral part of our customer service and operations, and will play a key role in upholding the high standards that Milk and Beans is known for.
What you'll be doing
Preparing and serving a wide range of specialty coffee drinks to the highest standards.
Overseeing the daily operations of the coffee bar and FOH staff, ensuring efficient and consistent service.
Implementing barista training programs to upskill and motivate the team.
Maintaining strict quality control and hygiene standards for all coffee equipment and supplies.
Collaborating with the management team to improve customer experience and drive sales.
Providing excellent customer service and fostering a positive, customer-centric environment.
What we're looking for
Minimum 2 years' experience as a barista in a fast-paced, high-volume cafe environment.
Proven track record of leading and training a team of baristas.
Exceptional coffee knowledge and the ability to prepare consistently high-quality coffee beverages.
Strong customer service orientation and the ability to provide a warm, friendly experience.
Excellent time management and multitasking skills to thrive in a dynamic work environment.
A passion for the hospitality industry and a commitment to continued learning and development.
What we offer
Milk and Beans is expanding to more sites and this role will allow opportunities to grow with our company. We are committed to creating a positive and supportive work culture for our team. We offer competitive remuneration, opportunities for career advancement and a great work life balance. If you're looking to be part of a dynamic, passionate team that delivers exceptional coffee experiences, we'd love to hear from you.
About us
Milk and Beans is a beloved local cafe that has been serving the Alexandra Headland community for over a decade. Our mission is to bring people together through providing a welcoming culture, great coffee and exceptional customer service. Our warm and inviting cafe atmosphere, coupled with our skilled barista team, has earned us a loyal following of regular customers and a reputation as one of the best coffee destinations in the region.
Apply now
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.
If you're researching careers, find all the information and tips you need on career advice.
#J-18808-Ljbffr