Job Summary:
We are seeking an organised and professional Receptionist to be the welcoming face of our Wellbeing Place.
About The Role:
* Provide a warm, welcoming presence at the Wellbeing Place, ensuring a safe and inclusive environment
* Coordinate appointments, calendars, and meetings, supporting intake and triage processes
* Collaborate with clinicians, committees, and community partners to streamline referrals and service delivery
* Support the team with accreditation, compliance, and reporting requirements
* Record and organise data in spreadsheets and the client information system to support reporting, quality improvement, and evaluation (including event feedback and satisfaction surveys)
* Coordinate consultant documentation and insurance requirements
* Collaborate with the MHAOD team and community members around wellbeing intensives and other wellbeing-focused health-promotion initiatives
* Provide administrative support including filing, finance assistance, and Microsoft Office/Base Connect tasks
About You:
* Demonstrated experience in office administration; experience in a healthcare setting is highly desirable
* Excellent communication skills and the ability to build positive relationships with clients and colleagues
* Capable of working independently as well as part of a collaborative team
* Maintains professional boundaries and upholds strict confidentiality
* Willingness to complete Mental Health First Aid training
* Proficient with computers and confident using scheduling and administrative software
* Holds a valid driver's license and NSW Working with Children Check
In Return:
You will join a supportive, values-based team environment and contribute to meaningful mental health and wellbeing outcomes in a regional community.