Job Overview
This role is responsible for leading a team to deliver exceptional guest experiences in the pool bar setting.
* Key Responsibilities:
1. Recruit, train and develop team members to achieve business goals.
2. Ensure staff work collaboratively to meet customer needs.
3. Inspect grooming and attire of staff to maintain a professional image.
4. Complete opening and closing duties, including setting up supplies and cleaning equipment.
5. Inspect storage areas for organization and cleanliness.
6. Monitor dining rooms for seating availability, service, safety and well-being of guests.
Requirements:
* Valid QLD Responsible Service of Alcohol (RSA) certificate.
* Strong work ethic and excellent customer service skills.
* Excellent cocktail and beverage knowledge.
* Flexibility to work varied shifts, including evenings, weekends and holidays.
* Strong time management and organizational skills.
* Conflict resolution skills with ability to remain calm in a fast-paced environment.
Benefits:
* Unlimited development opportunities.
* Generous accommodation discounts.
* Recognition programs to motivate employees.
About This Role
This is an exciting opportunity to join a luxury hospitality brand with over 100 beautiful properties worldwide. Our associates come first because if you're happy, our guests will be happy.